How it works
Understanding Comes Before Treatment
Before deciding on supplements, medication, surgery or treatment, we help you understand what your hair changes may actually be signalling.
Takes 7–10 minutes
No referral required
Reviewed within 24 hours
Private and respectful
The pathway
From First Upload To Personalised Guidance
Five steps—clear, guided, reviewed with care.
Upload your hair photos
Upload clear photos of your hairline, crown, temples and scalp so progression patterns can be reviewed properly.
Answer guided questions
Shedding, medications, health history, lifestyle, treatments, and when you first noticed changes.
Add blood work if available
Upload labs if you have them. If not, we may suggest markers worth discussing with your clinician.
Specialist review
Photos, answers and context reviewed together—interpretive hair intelligence, not a standalone diagnosis or prescription.
Receive your next-step plan
Contributing factors, next steps, treatment themes, and when in-person medical care matters.
Deliverables
What You Receive
A practical hair intelligence summary—so your next decisions can be clearer ones.
Hair loss pattern summary
Pattern and progression cues from what you share and your images.
Possible contributing factors
Biology, scalp, lifestyle and history—interpreted together, without overstating incomplete evidence.
Blood marker guidance
Where labs help, markers read in hair context—not as numbers alone.
Treatment discussion points
Themes to bring to your doctor or specialist so conversations start clearer.
Scalp and symptom context
Comfort, shedding rhythm and surface symptoms alongside pattern.
Long-term preservation strategy
Stabilisation, monitoring and protecting existing hair where it fits your case.
Your part
What We Need From You
A simple checklist—nothing here needs to be perfect.
- Clear hair photos
- Timeline of hair change
- Current medications or treatments
- Relevant health changes
- Blood work if available
- Previous transplant or procedures
You do not need perfect answers—just enough context for your pattern to come through clearly.
Scope and limits
What HLI Is — And Is Not
Clear expectations—what structured review can do, and what it cannot replace.
HLI helps with
- Organising hair-specific information
- Pattern and progression review
- Possible contributing factors
- Better questions for your doctor or specialist
- Long-term preservation planning
HLI is not
- Emergency medical care
- A replacement for your doctor
- A guaranteed diagnosis
- A prescription service unless arranged separately through proper clinical pathways
- A promise that every hair loss type can be reversed
We Know Starting Can Feel Overwhelming
Many people begin this process unsure where to start.
Some worry they may already be acting too late.
Others feel overwhelmed by conflicting advice online, treatment options, or uncertainty around what may actually be causing their hair changes.
The purpose of HLI is not to rush treatment decisions.
It is to help you understand your hair more clearly first.
Privacy
Your Photos And Health Answers Are Personal
Hair loss can feel sensitive. We use your submission to support your review and next steps—and we only ask what helps us see your hair changes more clearly.
Before You Commit To Treatment, Understand What Your Hair Is Telling You
Too many people make treatment decisions without understanding what may actually be driving their hair changes.
Start there first.